The Self Build Wales scheme has expanded to now cater for applicants who either own their own land, or who have found land available to build on. Find out more

Privacy policy

Whenever you provide personal information to Self Build Wales, or we collect personal information about you, we will only use it in accordance with this privacy notice. Please read this carefully.

This privacy notice applies to Self Build Wales, a subsidiary of the Development Bank of Wales. Whenever the term ‘we’ is used in this notice, it means Self Build Wales. 

Find out more here.

Our principles

We take your privacy very seriously and are committed to protecting your personal information. This means: 

  • We will only ask you to provide us with your personal information that helps us to help you. 
  • We will hold your personal information securely and responsibly. We use safeguards including electronic encryption, to prevent unauthorised access to your personal information. 
  • We will only share your personal information with other companies in the DBW Group, with suppliers who perform services on our behalf, and as otherwise set out in this notice.

 

Why we collect and use your personal information

We may collect and use personal information about you for the following reasons: 

  1. In connection with an application for, and the ongoing management of, funding that we provide.
  2. Because you would like us to contact you in response to a specific enquiry.
  3. So that we can keep you informed about the loan that we provide and our services;
  4. If you apply for a job with us.
  5. In relation to the services you provide to Self Build Wales.

More information about how we use your information in connection with each of these purposes can be found below.  This website also uses cookies, more details of which can be found in our cookies policy

Your data protection rights

The personal information you provide to us will be held in accordance with our responsibilities under data protection legislation. This includes the UK General Data Protection Regulation and the Data Protection Act 2018. These laws contain specific rights for you, including: 

  • The right to request access to personal information held about you (this is known as the right to subject access).
  • The right to have inaccurate personal information about you corrected and, in some instances, the right for that information to be erased.
  • The right to object to processing of your personal information in some circumstances (for instance, if you think the information we hold about you is inaccurate, or if it is being used for direct marketing purposes).
  • The right to object to your personal information being used for any automated decision-making, including profiling.
  • The right to complain to the regulator, the Information Commissioner’s Office, if you are unhappy about your personal information being used. The ICO can be contacted at www.ico.org.uk. 

If you would like to exercise any of the rights set out above, including requesting details of the personal information held about you, please e-mail us at [email protected]  or write to us at:

The DATA PROTECTION OFFICER – The Development Bank of Wales, 1 Capital Quarter, Tyndall Street ,Cardiff, CF10 4BZ 
 

1. Using your personal information in connection with our investments

Why does Self Build Wales need to use my personal information? 

If you apply to Self Build Wales for a loan, you will need to provide us with information about yourself. This is so that we can decide whether you are eligible for a loan. If your application is successful, we will continue to use your information as part of our ongoing management of our loan to you.

We might also use personal information about you which is provided by others to inform our loan decisions. For instance, if you are financially associated with an applicant, then we will need to collect personal information about you both.

What information do I need provide to Self Build Wales?  
 

The exact information that we require will be different in each case and will be set out on the application form.  It will include basic information about you, such as your name, address, previous addresses and date of birth.  If you are making an application as an individual, a sole trader or a partnership, we will ask you to provide information about your financial standing.  We may also ask you to provide information about 'associated persons', which are people financially linked to you. 

Where an application is made on behalf of a company or limited liability partnership, we will ask for information about the directors and beneficial owners (or partners) of the company (or LLP), including information about their financial standing.  We will use this information to carry out credit and other relevant checks.

If we decide to make an offer of investment, we will ask you to complete a diversity monitoring form.  Any information you provide us on this form will be used solely to help us monitor if we are achieving real equality of opportunity in delivering our services.  It will not be used to make decisions affecting you.

What does Self Build Wales do with my information? 

When you provide your information to us or it is provided by others as part of an application, we will use it to assess the application and to make a decision on whether or not to provide the relevant investment.  We will then use your information to manage our investment.  Our uses of your information may include:

As part of the activities listed above, we will share your information with third parties such as credit reference agencies, fraud prevention agencies and survey companies.   In addition, we will share information about our investments in Wales with the Welsh Government, the Welsh European Funding Office, Business Wales and the European Funds Audit Team.  For Investments made by FW Capital, we will share information with the British Business Bank and Santander.

Your personal data may be processed outside the European Economic Area (“EEA“). We will take precautions (in accordance with relevant guidance by regulatory bodies) to ensure that any transfer of your data outside the EEA will be subject to safeguards that protect your privacy rights and that your data will be kept secure at all times.  

Please refer to the specific application forms for exact details of how we will use your personal information in relation to each of our investment products.

What is the legal basis for using my information?

Under data protection law, we must have a valid legal basis for collecting and using your personal information. When you apply for a loan with us, the following legal bases may apply: 

How long does Self Build Wales retain my information?

If your application is successful, we will keep your personal information for at least the duration of your contract with us, and after that for a period of twelve years.  This is to ensure that we have a full record of the contract between us, if there should be any dispute about the contract.

If your application is unsuccessful, we will normally delete your information after 12 months.

We may hold your information for longer where it is necessary to comply with our legal obligations, to exercise legal rights, comply with the Terms and Conditions of the fund or to defend legal claims.

What happens if I do not provide my information to Self Build Wales?

In order for us to consider your application, there is certain information that you must provide to us.  If you do not provide all of the details we request in the application form, we will be unable to assess your application and it may result in you being unable to access our investments.

 

2. Using your personal information to respond to your enquiry

Why does Self Build Wales need to use my personal information?

If you contact us for more information about a loan, or if you make a general enquiry, we will need to process your personal information in order to respond to you.  

What information do I need to provide to Self Build Wales?

That will depend on the nature of your query. The ‘contact us page’ https://selfbuild.wales/contact-us on our website sets out the minim um information we will need about you in order to respond to your query.  You may also contact us by sending your query to the following email address: [email protected].  

Why does Self Build Wales need to use my personal information?

We will use the information to respond to your query and, if you agree, to contact you again to provide you with information about our products and services (see part 3 below).

What does Self Build Wales do with my information?


We will use your contact details to provide you with information about our products and services.

What is the legal basis for using my information?


Under data protection law, we must have a valid legal basis for collecting and using your personal information.  When you contact us for more information about our products or services, we believe that we have a legitimate interest in being able to respond fully to your enquiry.  We are permitted to use your personal information where it is necessary for our legitimate interests, provided that our interests are not overridden by your own interests.  In this case, we believe that using your personal data to respond to your query is in both your and our interests.

How long does Self Build Wales retain my information?


We will hold your information for the time it takes to deal with your query.  We will normally delete your information after 12 months, unless you would like us to retain your contact details to keep you informed of our products and services (see section 3 below).

What happens if I do not provide my information to Self Build Wales?

You do not need to provide us with your personal information.  However, if you do not provide sufficient information, we may not be able to respond accurately to your query.

3. Using your personal information to keep you informed of our products and services

Why does Self Build Wales need to use my personal information?


If you would like to be kept informed of new plots that become available or plots that change status on our interactive map, we will use your personal information to send you direct marketing communications (such as emails).  We will only do this if you have agreed to us using your personal information for this purpose.

What information do I need to provide to Self Build Wales?


You may provide us with your name and contact details via our contact us page, plot application form, registration form or expression of interest form, which can be found on this website. 


What does Self Build Wales do with my information?


We will use your contact details to provide you with information about our products and services.


What is the legal basis for using my information?
Under data protection law, we must have a valid legal basis for collecting and using your personal information.  When we use your information for marketing purposes, the following legal bases apply:

How long does Self Build Wales retain my information?


We will hold your information until you choose to no longer receive marketing communications from us.  


What happens if I do not provide my information to Self Build Wales?

4. Using your personal information if you apply for a job with us

Why does Self Build Wales need to use my personal information? 

If you apply for a role with us, you will need to provide us with information about you. This is so we can decide on your suitability for the position. 

What information do I need to provide to Self Build Wales? 

You will be asked to provide information about you in order for us to consider your application. This includes:

We may collect this information in a variety of ways. For example, the information might be contained in application forms or CVs, obtained from your passports or other identity documents, or collected through interviews or other forms of assessment. 

We may also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. We will seek information from third parties only if we decide to make you a job offer, and we will inform you that we are doing so. 

What does Self Build Wales do with my personal information?

Processing information from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job.  We may also need to process data from job applicants to respond to and defend against legal claims.

We will not share your information with third parties, unless your application for employment is successful and we make you an offer of employment.  We will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks.  

You acknowledge and agree that your personal data may be processed outside the EEA. We will take precautions (in accordance with relevant guidance by regulatory bodies) to ensure that any transfer of your data outside the EEA will be subject to safeguards that protect your privacy rights and your data will be kept secure at all times.  

What is the legal basis for using my information?

Under data protection law, we must have a valid legal basis for collecting and using your personal information.  When you apply for a role with us, the following legal bases may apply:

We may process special categories of personal information, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics.  We may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. You do not need to provide us with this information, but if you choose to do so we will process it to carry out our obligations and exercise specific rights in relation to employment.

For some roles we must seek information about criminal convictions and offences.  Where we seek this information, we do so because it is necessary for us to carry out our obligations and exercise specific rights in relation to employment.

We will not use your information for any purpose other than the recruitment exercise for which you have applied, unless you are successful, in which case your information will be retained in accordance with our staff privacy notice.


How long does Self Build Wales retain my information?

If your application for employment is unsuccessful, we will hold your information on file for one year after the end of the relevant recruitment process. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way.
 
If your application for employment is successful, personal information gathered during the recruitment process will be transferred to your personnel file and retained in accordance with our staff privacy notice. 


What happens if I do not provide my information to Self Build Wales?


You are not obliged to provide any information to us.  However, if you do not provide all of the details we request, we will be unable to assess your application.
 

5. Using your personal information in connection with services you provide to Self Build Wales

Why does Self Build Wales need to use my personal information?

If you provide services to Self Build Wales, you will need to provide us with information about you. This is so we can decide whether you are the right person to deliver the required service. We will continue to use your information as part of our on-going management of the service you provide.

What information do I need to provide to Self Build Wales?


We require information such as your full name, address and contact details, including email address and telephone number. You may also be requested to provide your bank details, should Self Build Wales be required to transfer funds to you directly (by exception only).


What does Self Build Wales do with my information?


When you provide your information to us, we will use it in order to assess your suitability for the service.  We will then use your information to manage our on-going relationship while you provide the service and will share that information with third parties as is required. 


You acknowledge and agree that your personal data may be processed outside the EEA. We will take precautions (in accordance with relevant guidance by regulatory bodies) to ensure that any transfer of your data outside the EEA will be subject to safeguards that protect your privacy rights and your data will be kept secure at all times.  

What is the legal basis for using my information?

Under data protection law, we must have a valid legal basis for collecting and using your personal information.  When you apply to provide a service to us, the following legal bases may apply:

  • Where your information is provided to us in connection with a service you provide to us.  We are permitted to use your personal information for the performance of that contract.  
  • We are permitted to use your personal information where it is necessary for us to comply with our legal obligations. 
  • We believe that carrying out appropriate checks on potential service providers, and then monitoring the performance of service providers during the term of our relationship, is in our legitimate interest as a responsible lender.  We are permitted to use your personal information where it is necessary for our legitimate interests, provided that our interests are not overridden by your own interests. 
     

How long does Self Build Wales retain my information?

If your application is successful, we will keep your personal information for at least the duration of your contract with us, and after that for a period of seven years. This is to ensure that we have a full record of the contract between us, if there should be any dispute about the contract.

We may hold your information for longer where it is necessary to comply with our legal obligations, to exercise legal rights or to defend legal claims.

What happens if I do not provide my information to Self Build Wales?

You are not obliged to provide any information to us.  However, if you do not provide the details we request, we will be unable to use your services.